I have two different stores inside of my shopify account, I didn’t intend for that to happen, but I clicked on something I shouldn’t have, don’t judge me,lol. My question is, is there a way to merge these two stores or get rid of the one I don’t need?
Topic summary
A user accidentally created two Shopify stores and wants to merge them or delete the unwanted one.
Key Finding:
Shopify does not natively support merging stores. The discussion remains open with no official resolution from Shopify support.
Suggested Solutions:
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Manual Migration: Export data (products, customers, orders) from one store as CSV files and import into the other. Time-consuming and requires careful data mapping.
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Third-Party Apps: Use migration apps from the Shopify App Store to automate data transfer between stores.
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Professional Help: One commenter offers free consultation based on experience merging 4 stores, including complex app migrations (subscriptions, loyalty points, order history).
Important Considerations:
- Back up all data before starting
- Plan URL redirects to maintain SEO
- Communicate changes to customers in advance
- Verify data accuracy after migration
- Consider impact on integrations and connected apps
Note: One user reported that Shopify support redirected them to community forums rather than providing direct assistance.
1 Like
Hey @KNOWLEDGEBOY
No worries, mistakes happen! While merging two separate stores within Shopify is not directly supported, there are a few options you can consider:
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Manual migration: If you want to consolidate the content and products from the two stores into a single store, you can manually migrate the data. This involves exporting the necessary information, such as product details, customer data, and order history, from one store and importing it into the other. However, keep in mind that this process can be time-consuming and may require careful data mapping and validation to ensure accuracy.
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Third-party migration apps: There are migration apps available in the Shopify App Store that can assist you in transferring data between two stores. These apps provide automated migration processes, allowing you to select the data you want to transfer and smoothly move it from one store to another. Research and choose a reliable migration app that meets your specific requirements.
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Seek Shopify Support: Contact Shopify Support directly and explain your situation. They may be able to provide guidance or offer a solution to merge or transfer data between the two stores. Shopify’s support team has expertise in managing such scenarios and can provide you with the best advice based on your specific situation.
Before taking any action, it’s crucial to carefully assess the content, products, and other data in both stores to ensure you retain what is necessary and don’t inadvertently lose any important information. Additionally, consider factors such as inventory management, SEO impact, and any integrations or apps connected to the stores.
Remember to back up your data from both stores before initiating any migration or changes to ensure you have a safe copy of your information.
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Best Regards,
Moeed
Hi @KNOWLEDGEBOY ,
This is Ricardo from InventoryHero app, just reaching out to mention that Shopify currently does not support that feature but here you are some considerations you may want to follow before doing it yourself:
- Export data from both of your stores by going to Settings>General in you Shopify admin, and scroll down to the Export section, export them as CSV files.
- Once you have both files open them in MS Excel or Google Spreadsheet.
- Combine both files into one unique CSV file, make sure each column in the spreadsheet matches up with the corresponding column in the other CSV file.
- After doing this, you can start setting up your combined store.
- Create a new Shopify account, import your combined data by going to Settings>General, scroll to Import section and upload your unique CSV file.
- After the data has been imported, explore the store data to make sure it is fine, also set up your navigation and menus so customers can easily find what they’re looking for.
PRO TIP:
If you are considering combining two Shopify stores, there are a few things you should keep in mind. First, consider the URL structure of your stores. You will need to redirect all of your old store’s URLs to the new store, which can be a complex process. Finally, think about your customer base. If you have a large and loyal customer base, they may not be happy with the change. Make sure to communicate any changes to your store clearly and give customers plenty of notice so they can adjust.
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Hello, I sent this to support@shopify and they sent me back looking for help on this board. Someone please help delete my extra ‘MyStore’??? They responded: “A support ticket has NOT been created.
We are changing how we best support you. As part of these changes, we no longer accepts incoming messages, this includes when you reply to a support ticket after it has been closed.
Our help center is the best source on everything Shopify and the fastest way to get help from our Support Team. There you can continue your conversation by opening a new ticket in a number of channels.”
We’ve recently done this on 4 separate occasions. our process is now designed to ensure everything is merged under one shop and im happy to offer a free consultation to anyone who is interested.
Our mist complex project including several apps that also required careful migration:
We migrated the data/subscriptions/loyalty points/order history and customer accounts from the ‘smaller’ store into the ‘bigger store’ through a long list of step-by-step tasks that including exporting data, preparing import sheets, and then making sure that the destination store (i.e. the bigger one) is ready for the import. It’s not a small feat but definitely worth the hassle when considering how much easier your life is right after. Drop me a message on linkedin if you’re still thinking of doing this https://www.linkedin.com/in/matthiascamilleri/