How can I modify a locked section in website themes?

Topic summary

A user is experiencing issues with a locked theme section (highlighted in yellow) that was created by a previous development company. The section cannot be hidden or modified through normal means, and attempting to void its code corrupts the entire theme. This is causing problems as they work with Shogun to import product pages and need to change the design. Another user responds asking for clarification on whether the locked section needs to be hidden on specific pages or all pages, and offers to review the theme code to help unlock or hide the section. The discussion remains open, awaiting further details and a potential technical solution.

Summarized with AI on November 20. AI used: claude-sonnet-4-5-20250929.

Hi All, having a bit of an issue appreciate help with. Our previous development company built the themes with a locked section which we can’t hide and when voiding it’s code it corrupts the whole theme and currently we are working on Shogun to import the product pages and change the design but this section is locked and we can’t change it. (Section highlighted in yellow)

any suggestions or advice?

Hi @ERefai ,

So, do you want to hide this locked section for the particular page or for all the pages?

I need to check your theme code to help you to hide that locked section.