Hey,
I would like to know how can I change my related products because when I activated them, a grey background appears on almost all of my pictures, moreover, I can’t go on the menu when I am on a product page.
Thanks for the help.
Link : https://relentless-clothingz.myshopify.com
Password : cohghozo
Hey there, @Ulysse1300 .
Thanks for reaching out to the Shopify Community with your theme situation here. I just want to confirm with you that I also see this grey background issue happening in your store, so I was able to replicate and that’s honestly a good sign!
I did some digging through some older interactions and resources and it looks like this grey background that you’re seeing around your product images in your related products section is an issue with your theme’s coding. Did you have anybody working along side you when you were developing your online store that may have been working on the coding of your theme?
Just to do some additional testing, can you download a fresh version of the Debut Theme to your store, and see if the grey background persists for those products in the recommended section?
My suggestion to have the grey backgrounds dealt with is to reach out to our live support team so they can speak to our Theme Specialists to get their assistance on the matter. You can use this link here to get in touch with us.
For your menu issue that you mentioned, can you explain that in a bit more detail for me? I just want to be sure I understand that issue as much as possible before advising on any next steps related to it.
Thanks for the help ! The link you gave me help me a lot and I think I found a solution for the grey pictures by changing the code and also for the problem with the menu.
Hi there, @Ulysse1300 !
I’m super happy to hear that things look to be resolved now! I’m glad you were able to make the changes you needed to solve your issues!
If you ever need anything else, just pop back into the Community here and we’ll do all we can to help! Have a great rest of your day!