Hi - I am looking to change the sales invoice sent to customers to make it tax department compliant. (Need to add words “Tax Invoice” and also include our tax number.
Can’t find where or how to do this?
Any help…anyone???
Thanks
Topic summary
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Goal: Make customer-facing documents tax compliant by adding the words “Tax Invoice” and the company tax number (“XXX-XXX-XXX”).
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Current state: Customers currently receive only a packing slip after payment. The poster initially thought an invoice was sent but later clarified that no invoice is being produced.
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Constraints: The poster wants the “Tax Invoice” label and tax number to appear only on the packing slip and not elsewhere on the site.
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Requests/Questions:
• How to modify the packing slip to include the “Tax Invoice” label and tax number.
• How to generate and send an actual invoice (since none is currently produced). -
Latest update: A participant asked how invoices are being created; the original poster clarified they aren’t—only a packing slip exists. No solution or instructions have been provided yet; the thread remains open with unanswered implementation details.
Hello @dricast
How you are creating the invoices?
Hi - it is going to the customer as the packing slip (which if fine as they have paid by then).
All want to do is add words “Tax Invoice” and our tax number “XXX-XXX-XXX”
Changing packing slip wording appears bit complicated. Only want to add the info on the packing slip not elsewhere (i.e. so the info doesn’t appear elsewhere on the site)
Actually that’s is incorrect. Is only the packing slip. Invoice is not produced. How do I send an invoice??