Hi, I have created a shopify account with two of my mates and I have entered the wrong date of birth so I can not enter my ID without being rejected and saying they don’t match, How do I change my date of birth?
Thanks
Hi @LuminousScents !
For updating details such as this on your Shopify store, then this would require an escalation to our verification team, as they would be best equipped to update this on your behalf. They will then liaise with you via email for any required information.
You can get in touch with our live support here at this link, who will then direct you to the correct team to get this resolved.
It’s super exciting to hear that you’ve created this store along with your friends, what a great idea! How is it going? What kind of products are you selling? I’d love to hear some more about your business and offer you some marketing tips!