How can I pause/cancel subscription buttons for customer

Shopify Discussion
1

I want to allow customers to pause/cancel their subscription orders.

I am using Subscription feature provided by Shopify.

so I need to add pause/cancel buttons in the customer order portal.

Is there anyone who can help with this?

2

Hi @Pavlyka

In Shopify Subscription App, you can:

  1. Use Shopify’s Subscription APIs to manage subscriptions.
  2. Develop or use a custom app that integrates these features.
  3. Modify the customer portal to include and handle these buttons.
  4. Test the implementation thoroughly.

You can also use the Trust Subscription app for your store. It not only allows you to add a cancel button to the customer portal but also provides several additional features:

  • Pause/Cancel Functionality: Customers can easily pause or cancel their subscriptions directly from their portal.
  • Customizable Customer Portal: The app allows you to customize the customer portal and widget options to better suit your needs.
  • Additional Features: Trust Subscription includes tiered discount options, free trial capabilities, and much more.
  • Cost-Effective: It’s free to install and use, making it a great option for growing businesses. Plus, it offers excellent customer and technical support.

Combining these approaches with Trust Subscription can help ensure that your subscription management is both flexible and user-friendly.

I hope this helps! Feel free to reach out if you have any more questions or need further assistance.

3

Hi @Pavlyka ,

For managing subscription pause/cancel options in Shopify, you can:

  1. Use Shopify’s Subscription APIs to handle subscription management.
  2. Develop or use a custom app that integrates these functionalities.
  3. Modify the customer portal to include and manage the pause/cancel buttons.
  4. Test thoroughly to ensure everything works as expected.

Additionally, you might want to consider the Trust Subscription app. It offers several features that could enhance your subscription management:

  • Pause/Cancel Functionality: Customers can easily pause or cancel their subscriptions directly from their portal.
  • Customizable Customer Portal: The app allows for extensive customization of the customer portal and widget options.
  • Additional Features: Trust Subscription supports tiered discounts, free trial options, and more.
  • Cost-Effective: It’s free to install and use, which is ideal for growing businesses, and it provides excellent customer and technical support.

Using these approaches together with Trust Subscription can provide a comprehensive and user-friendly solution for your subscription needs.

I hope this helps! If you have any further questions or need more assistance, feel free to ask.