I’m trying to permanently delete a customer tag (not just remove it from a customer). I want to delete the tag so that it doesn’t show up in the list of “available” tags for customer tags. Anyone know how to do that?

@LINE_Furniture can you post an extra step with a screenshot showing that the tag is no longer in the set of available tags?

It doesn’t work. I have customer tags (the ones we are trying to delete) that aren’t used on product orders so to test your approach I added one of those customer tags to one product order and then followed your process. While the tag has disappeared from product tags it’s still listed in the custom…

@KR3 exactly right. If it was that simple one of the many people on this thread would have solved this by now. Definitely not something a user can solve themselves without assistance from Shopify developers.

Yep, just to be clear, this is about removing the available tags from the customer tags section, not removing tags from customers. The rep acknowledged there is no solution on the Shopify user side. She immediately offered to have Shopify push an update Which should have gone through last night or …

If you run this in the GraphiQL app you will see all of your customer tags whether they have ever been used or not. { shop { customerTags(first:250){ edges{ node } } } } It would be nice to have a simple mutation that just let us delete one of these (even if you had to loop the list and de…

Hi Olivia, We have been experiencing the exact same issue here. I believe this is not an individual case and needs to be brought to attention with your tech team. Not being able to delete tag permanently creates confusion and error in our workflow. This ticket has been here for more than 6 month…

Hey Shopify crew, any update on this? Same frustrating issue here. Thanks for sharing the status on the issue-solving process. Kind regards, Jan

@Olivia_2 Is there any update on this? How can we delete or edit our customer tags? Do we need to reach out to support and they will help us?

@Olivia_2 We are also happy to upvote a more permanent fix. Thank you for advocating for us.

How can I permanently delete customer tags?

Store Design

briantkp May 5, 2023, 10:36am 55

Do you have any updates on this? I am facing the same issue that I want to remove the available tags which is not attached to any customer.

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How can I permanently delete customer tags?

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