I’m trying to permanently delete a customer tag (not just remove it from a customer). I want to delete the tag so that it doesn’t show up in the list of “available” tags for customer tags. Anyone know how to do that?

Hey Shopify crew, any update on this? Same frustrating issue here. Thanks for sharing the status on the issue-solving process. Kind regards, Jan

@Olivia_2 Is there any update on this? How can we delete or edit our customer tags? Do we need to reach out to support and they will help us?

@Olivia_2 We are also happy to upvote a more permanent fix. Thank you for advocating for us.

Does anyone know if Shopify has addressed this issue yet? I’m hesitant to add any more customer tags for a wholesale plugin I’ve installed for a client as I’ve already added 20+ tags and some I need to get rid of.

Shopify saying that they can not delete tags from the system is a pretty weak response. This data is all stored somewhere, thus it can be erased. Every system I have worked with has some way to purge data. If it is not stored in the end users browser’s cache, then the database can be optimized or cl…

All I can add is that this is a baloney excuse. And people still wonder why Shopify has so many critics and a poor value.

Shopify, you are broken. And you have lousy support. This is a very necessary feature which apparently you do not care about. No wonder most users think so lowly of the platform.

Also have this problem, we just have 4 tags we need removed. Spent a while talking to Shopify Support. Ultimately not helpful - Rev reported that dev team is working on this actively but refused to answer if the dev team was able to just remove the tags from our store (not supply us with a feature, …

I am also having this issue, and would like for Shopify to come up with a solution. @Olivia_2 can you provide us with an update on when to expect a solution?

How can I permanently delete customer tags?

Store Design

SSS_Paul June 29, 2023, 4:44pm 62

This definitely needs to have a fix especially when someone misspells a name and now it is forever available as a choice. See “Ron” tag and “Rom” tag. Can’t remove Rom.

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How can I permanently delete customer tags?

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