I’m trying to permanently delete a customer tag (not just remove it from a customer). I want to delete the tag so that it doesn’t show up in the list of “available” tags for customer tags. Anyone know how to do that?

This definitely needs to have a fix especially when someone misspells a name and now it is forever available as a choice. See “Ron” tag and “Rom” tag. Can’t remove Rom. [SSS_Paul_0-1688056917590.png]

All I can add is that this is a baloney excuse. And people still wonder why Shopify has so many critics and a poor value.

Shopify, you are broken. And you have lousy support. This is a very necessary feature which apparently you do not care about. No wonder most users think so lowly of the platform.

Also have this problem, we just have 4 tags we need removed. Spent a while talking to Shopify Support. Ultimately not helpful - Rev reported that dev team is working on this actively but refused to answer if the dev team was able to just remove the tags from our store (not supply us with a feature, …

I am also having this issue, and would like for Shopify to come up with a solution. @Olivia_2 can you provide us with an update on when to expect a solution?

Nope, it’s still the same. I have a misspelled tag that people still accidentally click on. It took them 4 months to fix a bug that they created so I doubt they will ever fix this.

I think “race conditions” would occur if a user deleted a tag and then later added the tag name back for a different purpose. Then Shopify’s code would get confused (because it often does) and the output could be different or be the same as before or be an entirely different output. Basically, that…

I have the same issue with not being able to remove old tags. Just replying to get more traction on this issue for Shopify developers to fix!

Any update on this issue? Seems like something simple to do.

How can I permanently delete customer tags?

Store Design

RussellD October 20, 2023, 3:19am 67

Does anyone know if this has been fixed yet? I can’t see that it has. Shopify needs to fix this. It should be easy to delete tags. There should be a tag catalog that you can delete unused tags from.

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How can I permanently delete customer tags?

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