Shopify saying that they can not delete tags from the system is a pretty weak response. This data is all stored somewhere, thus it can be erased. Every system I have worked with has some way to purge data. If it is not stored in the end users browser’s cache, then the database can be optimized or cleaned out of unused tags.
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This definitely needs to have a fix especially when someone misspells a name and now it is forever available as a choice. See “Ron” tag and “Rom” tag. Can’t remove Rom.
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All I can add is that this is a baloney excuse. And people still wonder why Shopify has so many critics and a poor value.
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Shopify, you are broken. And you have lousy support. This is a very necessary feature which apparently you do not care about. No wonder most users think so lowly of the platform.
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Also have this problem, we just have 4 tags we need removed. Spent a while talking to Shopify Support. Ultimately not helpful - Rev reported that dev team is working on this actively but refused to answer if the dev team was able to just remove the tags from our store (not supply us with a feature, just get them out).
Hopefully a new feature will be coming soon!
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I am also having this issue, and would like for Shopify to come up with a solution. @Olivia_2 can you provide us with an update on when to expect a solution?
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Does anyone know if this has been fixed yet? I can’t see that it has. Shopify needs to fix this. It should be easy to delete tags. There should be a tag catalog that you can delete unused tags from.
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Nope, it’s still the same. I have a misspelled tag that people still accidentally click on. It took them 4 months to fix a bug that they created so I doubt they will ever fix this.
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I think “race conditions” would occur if a user deleted a tag and then later added the tag name back for a different purpose. Then Shopify’s code would get confused (because it often does) and the output could be different or be the same as before or be an entirely different output.
Basically, that answer was a coders answer to avoid fixing their code.
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I have the same issue with not being able to remove old tags. Just replying to get more traction on this issue for Shopify developers to fix!
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Any update on this issue? Seems like something simple to do.
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No updates. Still the same. Shopify seems to be notoriously good at coding new stuff and breaking old stuff, but not good at changing or adding features that users want.
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I am glad I googled this, because I was going down a rabbit hole trying to figure this out. It seems utterly absurd to me that we can eliminate unused tags. I created some tags when doing an import, but those tags have been replaced. I would love to get rid of unused tags to help our efficiency in setting up new customers. Having to weed through a bunch of useless tags is so asinine. The “race” excuse is also quite ridiculous. Please Shopify, you are better than this. Fix this silly issue. While you are at it, please make an import/export for meta fields. Allowing custom meta fields was fabulous, but without a way to import, they are rendered almost useless. I am not going into 30,000+ records one by one. Are really going to make me pay for an app to do this? It seems to me your programmers are not users of the system and are not consulting with heavy users of the system. Just a downright shame. Again, you are better than this Shopify! Please step up.
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Thank you for your involvement in this issue, Olivia.
I’m adding my vote that not being able to delete tags is an issue for me as well. Developers I hired to work on my store auto created a lot of tags in their development, assuming they’d be able to clean up (since most systems have a way to keep tags clean), and now I have a live working store with a bunch of junk tags. It’s an issue because I use tags strategically and would love to have a clean list.
Voting to be able to delete customer tags! Let us know if there are any updates!
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15 months and this is still an issue that people want fixed. Disappointing to say the least.
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No not yet…
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I was hoping it might be a fix in Winter’24 but still does not seem possible. 
How to we request it?
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I actually went to Shopify chat support and asked to speak to a
representative and asked that they log this feature request. I shared a
screenshot of how bad my tags had gotten after a developer created a bunch
of junk tags.
There is currently no ‘feature request’ page for Shopify and I don’t think
developers keep an eye on these forums, so I encourage everyone who needs
this to submit a feature request, so it’s clear this is sorely needed.
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The reply to my request that included a link to this chain:
“Our community forum was being checked regularly by our developers and partners and it is most likely being recorded if there are multiple visits or multiple merchants who wish to have this feature. But since I am the one who will make the request here on my side, I can be able to forward it directly to our developers so that they can review the benefits of this feature/function”
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Even if Shopify does not offer tag management in the admin user interface, please consider adding tag management functionality to the Admin API. That at least would allow app developers to build this missing functionality for people who obviously need it.
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