@dR12 you’ll need to contact our advisors. There isn’t a way to do this yourself as mentioned in my reply to the OP.
They’re available 24/7 via 4 easy mediums: callback, live chat, email, and social media.
If you’re having a challenge finding how to contact the live callback or live chat team please use the following steps to help you get there:
1. Head to our contact page question section and login to your store.
2. Once you’ve logged in, you’ll be prompted to ask about a topic:
3. Doing this will present you with links to relevant pages on our Help Center to help resolve your situation. There’s also an option to contact us directly if you weren’t able to find a solution in the help guides and need further help:
4. Clicking on this button at the bottom will then present you with the different support options available at that particular moment:
5. If you don’t yet have a Shopify store or are unable to login, you can choose the “Continue without logging in” option at the start and continue through the same