I have 3 old stores that are past the trial period I decided not to open, and 1 active store. I cannot figure out how to permanently remove the 3 old stores from my account? When I try to enter the account in hopes of deleting them, I can’t go anywhere without opting to buy a monthly package. Help!?…

@Niqueggggg It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJk…

Hey Lilith! I am having a similar issue with removing inactive stores from the past, how do I remove them? If you could help me out, that would be greatly appreciated! Thanks!

Hi, @cameron2000 ! To securely have someone support you, you can use the steps here to get authenticated and speak with a live support member.

Hi @Lilith , i have the same problem - i would like to delete a store, but don’t know how… could you help me? Thanks

@Tale14 Thanks for the post on the thread here. Because this is a public space I won’t be able to authenticate you to review your store or accounts, but you can follow the steps here in my solution post to this thread. It will give you the steps to connect with our 24/7 live support team to securely…

Hello how are you? I also have this same issue. Thank you so much for your help

Hello how are you? I have the same issue. I’m trying to delete an inactive shop from my account. Thank you so much!

I have to delete one of my store but HOWWWWW?

@OAHandmade @biggylavic please refer to the solution post from February of this year for this thread.

Did you get a response on this? I’ve raised couple of queries on the same with helpdesk but not response.

@DB72 were you able to review the solution to this topic?

How can I permanently delete old stores from my account?

Shopify Discussion

thebeautybrov February 10, 2022, 9:00pm 36

Hello

I would like to remove a store that is currently frozen and it tells me to choose a plan. I don’t want any plan.

Can you please assist?

Thanks

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How can I permanently delete old stores from my account?

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