I have 3 old stores that are past the trial period I decided not to open, and 1 active store. I cannot figure out how to permanently remove the 3 old stores from my account? When I try to enter the account in hopes of deleting them, I can’t go anywhere without opting to buy a monthly package. Help!?…

@Niqueggggg It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJk…

Hey, @rierie ! My name is Lilith, I’m on the Social Care team at Shopify. Frozen or canceled stores will not be accessible, but the store names are still linked to you if you’ve used the same email address to open them. If you’re no longer going to need the data from those store accounts and don’t…

Hey, I have the same issue with the store that I didn’t go ahead with it and I left the shop close. But then I opened I new shop with the same domain, but now the naked domain is liked that old shop and I am not allowed to redirect this naked domain to my www. domain. I don’t remember which email I…

Hello Lilithi, I have a similar issue. I by mistake created 3 shopify accounts but I only using 1. It annoys me that every time I connect with my email account i get asked to pick the “store”. The names are very similar and i do get confused sometimes. How can i delete my 2 other stores? Thank…

Hi Lilith I am having the same issue. I am trying to open the Instagram option in my new store however it directs to the old store. Can you help resolve please

Hi, I have the same issue. How can you help me out?

Dear Lilith , kindly post your email or any other email so people with similar issues can reach you or anyone from your team . thanx …

Had a similar problem. The risk of signing up for a trial is, that if you don’t go live before the trial ends, and your account expires, the shop name you used for your trial can never be used again. I signed up for a store years ago, with the name I wanted. Then, life changed, and I had to put my …

from what i am seeing since i joined shopify , they have the worst support . i posted many issues that i ran into when making my store , and still no response , i am seriously exploring other ecommerce alternatives with better support . this pandemic has nothing to do with the bad support , it is…

How can I permanently delete old stores from my account?

Shopify Discussion

Pot3bic May 9, 2020, 11:22am 7

I also want to remove the old stores

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How can I permanently delete old stores from my account?

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