How can I prevent currency from auto-translating?

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Topic summary

A user is experiencing an issue where their store’s currency (RSD - Serbian Dinar) automatically translates when switching languages, but they want it to remain as “RSD” regardless of the selected language.

Root Cause Identified:

  • The problem stems from the “Transtore - Language Translate” app, which is auto-translating the currency name on the store’s frontend
  • No translations are currently saved in the database under Apps > Translate & Adapt > Products > Edit

Recommended Solutions:

  • Contact Transtore support directly to address the currency translation issue
  • Alternatively, use only the “Translate & Adapt” app instead
  • Note: Translate & Adapt has a 2-language limit for auto-translation

The user provided screenshots via WeTransfer link to illustrate the problem. The issue remains unresolved pending further action from the user.

Summarized with AI on November 23. AI used: claude-sonnet-4-5-20250929.
1

Hi,

How to exclude currency from auto-translating? I want to currency stay unchanged.

Regards

2

Hi @Ljubinko , could you provide some more info / screenshots about what’s happening? Thanks

1 Like
3

Hi, I have product with currency RSD on Eng language. If I set another language, currency is translating to that language. I want the currency to always be RSD.
You can see my screenshots on wetransfer link: https://we.tl/t-zwg2LvBLUS

Thanks

4

Hi @Ljubinko , you are using an app called Transtore - Language Translate. This appears to be translating the front end of your store, and translating the currency name. You don’t have any saved translations in the database. You can see that there are no translations saved in Apps > Translate & Adapt > Products > Edit. I would recommend speaking with Transtore’s support, or using only Translate & Adapt. Though note that Translate & Adapt as a 2 language limit for auto-translation.