Hi. We have an automatic free shipping discount for orders over $150.
Then there is an order discount code for 10% that can be applied.
How do we prevent customers from getting both discounts?
Hi, @KarenFaulkner .
Thank you for reaching out!
If there are active automatic discounts on your store, and a customer also uses discount codes, then the best discount or combination of discounts is automatically applied to the customer’s cart. Can you share your URL and discount code with me so I can test this on my end?
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
https://pauladeenshop.com/
Discount code is ONLINE10
There is an automatic discount for anyone who orders over $150
People are getting both and we don’t know how to stop it.