How can I prevent fake abandoned checkouts from multiple email addresses?

Hi, @hemgren .

Thank you for reaching out and joining the thread!

Although there is no way to ban or block all bot traffic, you are able to minimize the number of bots in your store.

As shared in my previous post, to help limit the number of bots you can navigate to the Online Store > Preferences > Spam Protection section of your Shopify admin.

You’re able to enable spam protection for the following:

  • Customer account creation, login and password reset.
  • Newsletter email address entry and blog comment entry.

I’ll share a screenshot below of what this looks like within your admin. You’ll want to ensure the two boxes under Spam protection are checked.

I recommend exploring some of our bot protection apps within our App Store for an added layer of protection against your store.

Feel free to thread any additional questions you may have here.