I am getting many abandoned checkouts from different “people”, all having different and convincing names, however every single email is: mail##@protonmail.com, where ## is some combination of two numbers, eg: mail01@protonmail.com . Does anyone else experience this? Is there a way to prevent these f…

I wish Shopify should add a way to stop certain domains. I hear that some of the third party apps devs are making the fake abandomed orders just to sell their apps. I dont know if it is true but it kind of makes sense.

I have the same problem. And I don’t think I’m alone. A lot of abandoned payments from xxxx@protonmail.com . Why should we, as paying customers, pay even more to ensure that our webshops are safe? And even pay for Apps that give access to our webshops! Dear Shopify You simply need to tighten up the…

We are here having the same issue. Not manu but still. Do they do any other harm to the shop? Whats the point of these bots? All is @protonmail.com…

I don’t think any harm is done. It’s probably doing it to crawl your website. I find it annoying because it throws my reporting off. After installing the program and doing some tweaking I no longer receive these fake orders.

We experience the same problem from different @protonmail.com aderesses. Been going on for more than a year now and it causes our Shopify analytics not to be correct, and it messes up our email marketing. Shopify - please solve this issue and do NOT ask me to install apps that cost me extra money -…

Fortunately, after installing Blockify I haven’t had any issues. As a test, I turned it off a few times and there it goes again, tons of visits and fake customer accounts and abandoned orders. Shopify made some changes a few months back. Before I was able to get the IP address when customer account…

Why can’t Shopify do something instead of having to buy another monthly app? I feel like the security team could work in the background to do this for all of us. It seems like an overflowing problem.

Have the same issue in 2024. Most likely a Bot Protection App causing this to create a need for apps just like it

I installed the app, found the IPs from the abandoned fake checkouts and blocked them. So far, almost a year later, things are much better.

How can I prevent fake abandoned checkouts from multiple email addresses?

Shopify Discussion

Dotflakes January 13, 2024, 6:19pm 27

In my case, all have different email addresses with different shipping addresses from different countries, but billing addresses are same. Miami, Florida.

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How can I prevent fake abandoned checkouts from multiple email addresses?

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