I am getting many abandoned checkouts from different “people”, all having different and convincing names, however every single email is: mail##@protonmail.com, where ## is some combination of two numbers, eg: mail01@protonmail.com . Does anyone else experience this? Is there a way to prevent these f…

I tried Blockify and it doesnt work because you arent able to access the IP addresses on abandonded cart check outs. Blockify told me the best thing to do is turn on log in before check out which does work but kills conversions. Ive reached out to Shopify multiple times but they dont care. You have …

I am lucky that it worked out perfect for me. I think I mentioned in a previous answer, Shopify used to allow you to grab the IP addresses during abandoned checkout but that changed some time ago. Wish they brought it back. We’re not only paying a subscription service to Shopify but, we also pay a…

I had Magento with invisible Google captchas and never had bot issues . Had that business for 12 years. Shopify doesn’t really seem to be addressing bot issues or really care on the lower level plans. They way Shopify sites are structured I think they have to implement options to handle bots. I’ve c…

Have you had any help from Shopify yet?

LOL I gave up on Shopify the first few months I signed up when I realize they don’t answer any real questions without reading from a script.

No, nothing…I find it soooo annoying!

Thanks - well nothing seems to be adressed by Shopify and I also find the themes limited. I am considering other options but haven’t decided yet. Will let you know if I remember! :grin:

I’m also interested to shut down my shopify store and find other options to run the business in a better way, without BOTS. Shopify is getting worst and worst every year

this is not helping at all, we get 25 a day

You need to export the customer data and look through it to find the up address. I am also having the same problem with protonmail abandoned carts. i will download blokify and see if it works

How can I prevent fake abandoned checkouts from multiple email addresses?

Shopify Discussion

jamesmashiri June 5, 2025, 6:38pm 58

Ye, here’s my answer: https://community.shopify.com/post/3061200

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How can I prevent fake abandoned checkouts from multiple email addresses?

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