How can I prevent product images from being cut off on Facebook?

Shopify Discussion
1

What can I do to fix the product images that show up on Facebook? They get cut off.

product images on Facebook are cut off

https://www.facebook.com/CosmicSerenityShop/

Thank you!

Jeanne

2

Which image is cutting off ?
Is there any issue on Shopify store ?

Or on facebook ?

3

Just about all the images posted on Facebook are cut off at the top. My Shopify images are okay, as far as I know.

4

Hi @JeanneM13 !
Listen now!
Actually when we post on Facebook regarding our store or website, that actually detects just images randomly from the website and post them there on Facebook, You need to optimize images as small size on website but i think this is not a right and good thing to disturb website images. You need to use separate images for facebook or for other social medias,

5

Hello,

Thank you for this advice.

You said, “You need to use separate images for facebook or for other social medias.”

How do I go about using separated images for FB?

Jeanne

6

Yes Miss @JeanneM13 !
You need to optimize you image separately for the social medias.

7

You said, “You need to optimize you image separately for the social medias.”

Please tell me how to do this.

Jeanne Melanson