We’re ready to try anything. The “do-nothing” approach has gotten <10 of our 3,000+ 404’s removed in six weeks, and due to google search console being overwhelmed by the numbers I can’t even see if that’s 10 wpm pages or 10 other 404’s unrelated to this entire ordeal.
At this rate we’ll be dealing with wpm 404s until Q1 2028.
Our go-to “Shopify Only” guy (kbarcant, who I’ve seen in this thread a few times, thanks for translating this all to english) is at a loss on what we, as a company, can do here. I needed an answer so I spoke to a few other Shopify store developers about this.
The first one was basically said exactly what I’d heard already. The second one said something I hadn’t heard yet. They informed us that the 404s are here to stay for a very long time, and that this negative SEO is applied to the domain, not the shopify site.
They recommended WE BUY A NEW DOMAIN AND MOVE OUR ENTIRE WEBSITE TO IT.
We need clarity on what exactly shopify is doing to clarify this. “Wait, it’ll fix itself” isn’t an answer. My employees paychecks aren’t waiting, they’re still getting sent out. Shouldn’t a company with 10% of the market share of ecommerce should be able to make a call to google and figure out how to fix this??? The only answer I’ve gotten so far that makes a lick of sense is changing the domain, and I’ll be honest, it’s not something I’m taking very lightly, we’ve been using this same domain for fifteen years.
Can you please give us an update? Sitting on the fence isn’t very comfortable, we have to make a jump soon.