How can I print past invoices for tax season?

Shopify Discussion

Topic summary

A Shopify merchant is seeking a way to provide past invoices to customers requesting them for tax purposes.

Current Challenge:

  • Cannot locate a built-in feature within Shopify to print or send historical invoices
  • Receiving multiple customer requests during tax season

Suggested Solutions:

  • Third-party apps are available that can automate invoice retrieval and sending
  • Manual alternative: Save and send order detail pages individually to customers

Merchant Response:

  • Expressed disappointment that this seems to require an add-on app rather than being a native Shopify feature
  • Hoped the functionality existed somewhere within the platform but was simply hidden

The discussion remains open with the merchant acknowledging the app-based solution but viewing it as a workaround for what should be basic built-in functionality.

Summarized with AI on November 21. AI used: claude-sonnet-4-5-20250929.
1

Now that it’s tax season many customers are asking that I send prior year invoices. Can’t seem to find where to do that . Any advice?

2

There are a number of apps that can do that for you.

Otherwise you could manually save and send the order details pages to them, but it sounds like an app would be the better option if you get many requests like that.

1 Like
3

Thank you, that is what I was finding…. Just seems like a basic need and was hoping was just hidden somewhere and not an add-on app needed.