How can I prompt customers to select a product variant?

Store Design
1

Hello ,

I am facing an issue on my store, whenever a customer selects a product and adds it to the cart the customer is not prompted to select the variant.

Even while browsing the variants, the variant options do not behave dynamically like changing along with their respective images.

Please help me in fixing this issue.

Sample product page url: https://the-pursee-outlet.myshopify.com/products/aztec-satchel-sling

2

Hey, @akshay202 . Thanks for sharing your URL; I see what you mean, and this is something you can fix!

Are you comfortable with coding? If so, please follow the steps in the tutorial Get customers to choose an option in order to ensure your customers make a choice before adding to cart.

However, if you would prefer assistance with this customization, and you’re using a free Shopify-made theme, our Theme department may be able to assist. To authenticate your account and ensure you have enough design time to complete the customization, please visit the Shopify Help Center, and log in to your account to create a support request by live chat, email or phone callback. (For assistance implementing this with a third party theme, please reach out to a Shopify Expert).

I also noticed on your store that your products appear to be behaving dynamically now: When choosing an image, the variant updates appropriately, and vice versa. Did you follow the tutorial Select variants by clicking their image to accomplish this?

3

Hey Helen,

Thanks for the reply

Actually I made some changes in the code of my theme and now the variants are behaving dynamically.

Can you give me some other solution for prompting the customer to choose a variant.

Like while adding to cart it shows some pop up to choose a variant.

4

Hi again, @akshay202 . Sure! I’m happy to let you know of some other solutions.

Another option for this is to use a third party app for product options. Here are a few recommendations that enable a prompt to make a choice when clicking Add to Cart:

Hope this helps!

1 Like
5

Hi Helen,

I think this was helpful for the first choice the customer makes, but what if I have a subscription product that requires multiple choices? The only way we can do this now is by forcing the customer to opt into emails, but if they don’t opt into emails, they won’t be able to make their choice. We want to avoid having them unsubscribe.