Hi there everyone.
I have a domain that I use for my store that is registered with godaddy.com, I have also purchased an SSL certificate with them. for some reason, I keep getting this error on my site and GoDaddy support has told me the certificate hasn’t been installed properly on my Shopify site, can someone assist me with this issue? posssib le through a step by step guide?
Hi @Liam98 ,
When you add your custom domain, a new SSL certificate is automatically created. This process can take up to 48 hours. During that time, you might see an error that reads SSL Unavailable in your Shopify admin and you might see a security error in your browser when you visit your online store (which you are, thanks for the screenshot, it really helped me know what you were seeing).
There’s a helpful guide on SSL to help you understand a bit more about Shopify and SSL! If you wanted to have someone from our support team take a look at your domain admin in real time too, don’t hesitate to reach out and log in here.
