So I bought the domain for my store but now it says the shop is inactive. And I can’t login to do anything on my account and site. Anyway I can fix this? Kind of panicking hoped to launch this weekend.
Hey, @Maureon
Can you take a screenshot of the error message page you land on upon attempting to log in? From there, I can point you in the right direction.
If there is anything else I can help you with, please let me know.
There you go @Dirk
When you click on that store that says inactive, does anything else happen? @Maureon
It just shows that my site is unavailable. The other screenshot I showed you. Is it anyway I can get this fixed quick I can’t even sell my clothing to make my money its an emergency. @Dirk
This pops up after I click on it
this pops up @Dirk after I click the inactive store
Thanks for the screenshot @Maureon
That does look strange. It looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit here and log in to your account to create a support request.