i want to reactivate my store i need a live chat support i dnt know why my store get unavailable and why tey off live chat please help me
Hey, @happiestshoping !
I’m sorry to hear your store is unavailable. In order for us to investigate and help you resolve the issue, we’ll need to access your account. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat or email. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
yes i select shopify discussion bill andd plan prblm / troubleshooting pleaase check please help me
Were you already able to create a support ticket, @happiestshoping ? If you weren’t able to speak with a support advisor through our live support channels and you reached out via email, you can expect a response within 1-3 business days. Please rest assured that your account is being looked into and our support team will provide more information as soon as possible. Thanks for your patience!