this still not an option??? rediculous…
Topic summary
Shopify merchants are frustrated by the lack of native email notifications for blog comments, leading to missed customer interactions and delayed responses.
Key Issues:
- No built-in notification system exists for new blog comments
- Users have discovered old, unanswered comments they weren’t aware of
- Responding to comments requires logging into the actual site like a regular customer
- Previously available apps for this functionality are no longer active
Available Solutions:
Two third-party apps have been mentioned as workarounds:
-
Blog Comments app - Offers email notifications, admin reply capabilities (including quick replies from emails), spam protection, centralized comment management interface, and a 5-star rating system
-
Eagle app - Provides free email notifications for blog comments (recently discovered by a user who is testing it)
The discussion remains ongoing as merchants continue seeking reliable solutions to this basic blogging functionality gap in Shopify’s native features.
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