hello,
i got a new phone and lost the screenshot of my security codes to login and i don’t have access to any of the other 2 step verifications.
i haven’t used it in a while but it charged my card $100 last night and i’d like to get into the account.
any help is appreciated. thanks i’m advanced
my email is: sierrajadee18@gmail.com
Hi @sierrajadee18 ,
Thank you for reaching out to the Community. I’d be happy to provide some assistance with accessing your shop, to ensure this gets resolved.
When it comes to account specific inquiries like this one, you will want to connect with us directly. This will allow for our advisor team to take a closer look as we don’t have access to any account specific information through the Community.
To connect with us, you can follow this link to view all our available support options.
Please let me know if you have any other questions or concerns.