Signed on with GoImagine (GI) for online store, poor results and frequent crashes so I’m moving to a Shopify Online. I sent GI the info they requested to redirect my URL from SquareUp to GI and they set things up with custom nameserver and now I cannot make the changes necessary to redirect the URL to land at my Shopify online store.
Are you trying to transfer the domain from goimagine to shopify?
I suggest you to hire a dev to transfer the domain and your necessary info to shopify, it will save your time.