How can I redirect one domain to another without losing redirects?

Shopify Discussion

Topic summary

Goal: Send all visits to domotinc-customs.com to a specific page (domotinc.com/pages/domotinc-custom) while preserving existing path-based links (e.g., domotinc-customs.com/XYZ → domotinc.com/XYZ).

Constraints:

  • Shopify’s built-in URL redirect feature cannot redirect a whole domain root to a specific page.
  • Registrar-level forwarding (GoDaddy) would break existing path passthrough, so links like domotinc-customs.com/whatever no longer map to domotinc.com/whatever. The merchant has many such links referenced in forums and does not want to lose them.

Attempts/Considerations:

  • Merchant explored Shopify support and searched for a code-based workaround; none found beyond standard URL redirects.

Outcome:

  • A responder confirms the limitation: it’s not possible to achieve the desired setup with Shopify’s tools.

Status: Unresolved. No workaround or solution was provided in the thread; the limitation remains the key blocker.

Summarized with AI on January 9. AI used: gpt-5.
1

hello all.

I have 2 domains working with a single shopify account.

https://domotinc.com/ and https://domotinc-customs.com/

I would like that when someone hits https://domotinc-customs.com/ it redirects to https://domotinc.com/pages/domotinc-custom

I check with shopify support, and it’s not something possible with the URL redirect feature they have.

if I do it with godaddy, I lose all redirect, meaning if someone goes to https://domotinc-customs.com/whatever, it redirect to https://domotinc.com/whatever. that stops working. and there is a fair amount of forums using https://domotinc-customs.com/XYZ. so I don’t want to lose those…

pretty sure there are some code that would be able to do it. but when goggling, all I can find is the URL redirect :disappointed_face:

anyone have an idea? a KB to give me?

hitting the root domain forward to a URL

thanks!

2

You’ve already answered your own question. It’s not possible to do this, unfortunately.