I am trying a new laptop and somehow locked myself out of my shopify back office and now it wont allow me to even sign in. I have tried changing my password and it wont do anything I need help from a human with shopify < how do i get that help. i have been trying for hours
Hi @TanyaT1 ,
Thank you for reaching out to the Community. I’d be happy to provide some assistance with accessing your shop, to ensure this gets resolved.
When it comes to account specific inquiries like this one, you will want to connect with us directly. This will allow for our advisor team to take a closer look as we don’t have access to any account specific information through the Community. To connect with us, you can follow this link to view all our available support options.
Please let me know if you have any other questions or concerns.