How can I regain access to my website without a recovery code?

Hi,

I am unable to log in because I changed my phone number and I no longer have my recovery code, so I cannot get around the two factor authentication.

My email is theskylarsterling@gmail.com

Can I get assistance with this?

Thank you.

Hello there,

I am sorry to hear about your access trouble. I can definitely understand how important this is for you.

I will suggest reaching out to Shopify live support team. Shopify live support via phone, chat or email can be reached 24/7 via support portal here. Simply type your query into the “ask about a topic” bar, then hit continue to support to access. Let me know if this works!

Marie-Claire

Return Prime

the link you gave me did not work

My apologies for that, Please try this Link

Marie-Claire

Return Prime