How can I reinstall the Facebook channel app after accidental uninstallation?

Technical Q&A
1

Hi,

I accidentally uninstalled the facebook channel app and tried to reinstall it but it won’t download at all.

Can you please help me solve this issue please I ask of you.

Screen Shot 2022-02-15 at 9.25.45 pm.png
Screen Shot 2022-02-15 at 9.25.45 pm.png2880×1583 370 KB

This is what it shows after I clicked add app.
This is what it shows after I clicked add app.2880×1578 193 KB

2

Hey @lnunu7 .

Thanks for reaching out.

I appreciate the context and screenshots that you have included as that is super helpful. You can install the Facebook Sales Channel by selecting the + symbol that is above the Online store. I took a screenshot of my test store to show you the section I am referring to:

15-51-79273-73898
15-51-79273-738981335×823 113 KB

Once you add the Facebook Sales Channel, you should then see it added to the list of active sales channels to begin setting the connection.

Let me know if that does the trick.