How can I remove a 20% off pop up from my website?

Topic summary

A user is seeking help to remove a persistent 20% off popup appearing on their website’s sidebar.

A support representative from BSS-Commerce has responded, requesting:

  • The store URL
  • The password (if applicable)

This information will allow them to inspect the site and suggest a removal solution.

The original poster has provided their store link (cortexbeauty.com) along with what appears to be a password. The discussion is ongoing, awaiting the support team’s technical guidance on how to disable or remove the promotional popup.

Summarized with AI on November 12. AI used: claude-sonnet-4-5-20250929.

Hello,

Does anyone know how to remove this pop up on the side of the website?

Hi @CortexBeauty ,
Can you kindly share your store link (with the password, if any) with us? We will check it and suggest you a solution if possible.

https://cortexbeauty.com/

Beauty11!