Update: I spoke with A Shopify rep yesterday and no luck.
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Shelbee (Shopify) Nov 2, 2022, 00:02 EDT Hey Arlene, Shelbee here from Shopify Support. Just following up from our call we had today in regards to what you have seen in your Google Merchant Centre. I was able to get some more feedback from our Technical Team and they have provided me with the below information to relay over. The question mark in a URL (like in this link) signals that everything after will be a parameter (something a store visitor has entered into the site) and are not part of the base URL in the same way a product URL is displayed. Note that a base URL (A URL originating from a product, collection, page, etc) like this one from your store does not contain a ? The main concern here is about the impact this may have on your SEO. While annoying this page has little to no impact on the store and no action needs to be taken. If you do note a considerable impact on SEO or a large number of these URLs have being identified (large beings dozens or hundreds) then there are steps you can take. However, these also carry a level of risk in terms of SEO. Using you SEO reporting software you can collect all the bad backlinks into a .txt file and report them via Google’s Disavow Tool. (NOTE: the backlinks you need to list will be the referral site address rather than their search term URL.) This is an advanced feature and should only be used with caution. If used incorrectly, this feature can potentially harm your site’s performance in Google’s search results. We recommend that you only disavow backlinks if you believe that there are a considerable number of spammy, artificial, or low-quality links pointing to your site, and if you are confident that the links are causing issues for you. The team has assured me there is no solution to this issue that originates from the Shopify Platform. There are fantastic third-party guides to minimizing the impact of backlinks as well, we would recommend looking into this guide on this. Take care, Shelbee | Support Advisor | Shopify So it seems that even though I request for a Disavow the malware already installed is not going to be cleaned or removed by Shopify. This is the second time I get the same, “no solution to this issue that originates from the Shopify Platform” & “this page has little to no impact on the store and no action needs to be taken”. I’ve already added the following code to my theme in hopes that the vendors won’t be crawled by bots and indexed. {%- if request.path == ‘/collections/vendors’ and collection.all_products_count == 0 -%} Doesn’t change the fact that there is malware installed that can’t be removed. If anyone has any idea on how to remove malware please let me know. Thanks! -Arlene |