How can I remove an accidentally created extra account?

Technical Q&A
1

Recently, I accidently created another account under same Gmail. Now I can see two accounts. Please let me know how can I remove the latest one?

Please have a look : https://prnt.sc/4Miv-s_4tOZo

2

One way to do this is to close the second store completely. However, if you don’t want to close the store entirely, you can change the email address associated with that store in its settings. Doing so should prevent the second store from showing up in the dropdown menu. I hope this helps!

Best,
Sophie

3

Hey @Exotica_IT

Thanks for reaching out here!

I understand that you have created two accounts on the same email address, and you want to know how to remove one of them.

I see that you are a Shopify Partner. I can’t tell from your screenshot, but can you confirm if these are two Partner accounts? If you need help with removing a Partner account, then I would encourage you to contact our Partner Support team via the support section of your Partner dashboard so that we can take a closer look and provide advice on next steps.

If you have two Shopify stores connected to your account and wish to remove one of them, then please reach out to our general support team by using this help center link here. We will need to gather some information and take a closer look to see what we can do to help.