I bought a domain, from Shopify itself, then I changed my mind, I bought a new domain, I made it the primary domain,
now I do not see the Remove button for the oldest domain, I see it for the new one.
how can I fic that and remove the old domain?
I will like to help out
Hey @maxze1 !
Thanks for getting in touch!
Sorry to hear you’re having trouble removing the domain from your store. Depending on what plan you’re on, you should be able to remove it from the admin and then edit the DNS settings in your domain provider account to point it to another website. Have you had a look at our help doc here on this topic? It may be the case you are on a higher tier plan and need to click manage > remove.
Additionally, our live support teams can help you remove the domain by contacting them here at this link. While I would love to be able to help you remove it, we simply do not have access to merchant accounts from the forums here ourselves. Please note, in order for our team to help you remove the domain, they will require you to take some steps and verify your ownership of the domain.
Hopefully this helps, and you can get the domain removed in no time! By the way, how is business going for you at the moment?