How can I remove an old popup from my reskinned theme?

Technical Q&A
1

Hi,

We recently reskinned our theme with GemPages, but there is an old popup from a previous incarnation that still plagues us. The team member who implemented it can’t recall where it lives, either. I’ve inspected the element, but can’t pin down the code where it lives. I’d love to eliminate it entirely. Any help would be welcome! Our storefront is: https://www.thegaragelearning.com/ Thanks!

2

Look like its related to mail chimp.

Are you running an app for that?

3

Hi @ryanthegarage ,

This popup related the Mailchimp popup. It may come from the app on your app store list or a snippet code that is placed on your theme.liquid. To check your theme.liquid, please follow these steps below:

  1. From your Shopify admin, go to Online Store > Themes
  2. Click Actions > Edit code.
  3. Open theme.liquid file
  4. Search “mailchimp” or “popup.js” in theme.liquid. You may find the line of code that related to the popup.

Please try this and if you need any further assistance, please don’t hesitate to let us know via email ( support@gempages.help ) or Livechat. GemPages support team will be very happy to help.

1 Like
4

Hi @ryanthegarage ,

Hope you are doing well. If you can not find where to remove that popup, you can hide it via css.

Please place this code at the end of frame.scss:

#PopupSignupForm_0 {

display: none;

}

Please take a look at our screenshot here: https://prnt.sc/112xkym

Hope this helps!

5

We have MailChimp, but there isn’t an associated app. It’s possible that someone previously had one, but I’m unsure which of the many potential MailChimp apps it might have been.

6

Can’t find any MailChimp related code in the theme.liquid file, and the only popup related one was “magnific popup.” Should I comment that out?

7

Hunted thoroughly for this in the CSS, but couldn’t find it with a Find and Replace.

8

Hi @ryanthegarage , thanks for letting us know.

This is only a small old popup that places into your theme, please don’t worry. Our Support team will check it and contact you directly and help you to solve this very quickly soon.

1 Like
9

I think we’ve got this sorted for the time being, but thank you.

1 Like