I just recieved my printer and I was doing the header and footer for the receipt.
I noticed when I was previewing the receipt that the receipt shows " Ship to" and then the customers address.
Is there a way to delete that? I don’t want to have that on the receipt. I have a brick and mortor store and I don’t want the customers thinking I have their personal address information.
I also have a website that of course is connected to my POS in order to track my items being sold.
I hope I don’t have to pay $90 for the Pro POS version just to be able to delete the information from the receipt
Ryder here, from the Social Care Team at Shopify. Thanks for posting this fantastic question! I took a deeper dive into this for you and was able to confirm that the Ship to section will only display on printed receipts where shipping is actually involved:
This means if your customer is simply making a regular in-store purchase and walking out with the item, the “Ship to” section will not be visible on the receipt. While processing a checkout through the POS, after adding items to the Cart you should see a More actions button at the top of the screen:
If you don’t select Ship to customer, this section won’t be included on your printed receipts. Does this solve your concern? If not - or if you require any further clarification - please let me know! I’d be happy to submit a feature request on your behalf or answer any further questions.
