Hello, I was testing the shipping options to see how they work. I selected a random package and now I cannot delete it. How can I delete it or how do I make sure it does not cause me trouble in the future?

Hey @Tobi02 , Welcome to the Shopify Community! Great question, usually there should be an edit option next to each of the packages. Let’s see what we can do here. If the grey text says, “the package is used to calculate shipping rates at checkout” then this package has been made your default pack…

Hi Moira, I have more than one size package to be used for different products on the store. I don’t want to only use just one saved default package that I set up. How do I delete the default without adding a new package and just let Shopify calculate it automatically at checkout?

Hey @Cognizant , where are you based? If you use Shopify Shipping , then you can set a different default package when purchasing shipping labels. Entering dimensions and weights for the types of packages that you typically send helps your calculated shipping rates to be more accurate. You can add as…

THERE IS NO EDIT BOX! PLEASE ADVISE HOW TO DELETE A SAVED PACKAGE DEFAULT AS I AM UNABLE TO PRINT SHIPPING LABEL WITH THIS ERROR!

Once a package has been created on your Shopify store, Shopify then requires you to have at least 1 default package size assigned to your account. As of right now, there is no way to revert this. However, you can delete an existing package if you have at least 1 other saved package. To do this, go …

The problem with the “default box” is there is no weight limit. If I could add a weight limit to the boxes, then it could change the box size depending on the weight of the order. Right now, if a customer’s order is more than the box holds, I’m losing money on under-charged shipping rates.

The default package size in Shopify is going to be used in all calculated shipping rates at checkout for your customers. In the case you have a variety of packaging sizing, I recommend using a third-party app to accomplish this. An app called Boxify will allow you to show rates that match how an ord…

I completely agree. I was just playing around with the options, and now everything is messed up and shipping isn’t working. I’m stuck without being able to delete it, waiting for support to give me a resolution.

How can I remove saved package under shipping?

Payments + Shipping & Fulfilment

paulproberts January 17, 2024, 10:59am 9

Is this not a bug that needs to be removed, might expect a system this expensive to be flexible enough to turn something on and then off not on and then work around for the rest of you contract

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How can I remove saved package under shipping?

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