Store owner asks how to hide the floating icons from two apps—Shopify Chat/Inbox (live chat widget) and Smile.io (loyalty program)—across all pages.
They want to keep both apps active but remove the persistent page icon/pop-up, offering access instead via a navigation menu link and a link on the Contact Us page.
They specifically seek a way to do this without upgrading their plan, asking whether built-in settings or another approach can disable the icons while preserving functionality.
No solutions or responses have been provided yet; the question remains open and unresolved.
Hello
I love the shopify chat/ inbox app I have added to my store. However I find the icon pop up that is on every page a little annoying. Is there a way for me to remove the icon from my website pages and just have it as a link in my navigation menu and a link on my contact is page?
i also have the same issue with the loyalty app Smile Io and was hoping to remove the icon on my webpages without having to upgrade my plan.
Thank you
Kate