How can I remove the default logo from my website search results?

Topic summary

Issue: The store shows a default Shopify logo in Google search results despite adding a logo in Branding.

Key guidance: The “logo” in search results is the site’s favicon (a small icon shown in browser tabs and search snippets). Set a custom favicon for the store; Google will display it after it re-indexes the site, which can take some time.

Resources: Official instructions on adding a favicon were shared via Shopify Help Center links.

Actions taken: A helper requested the store URL; the merchant provided https://whitehouseonline.co.za/ and confirmed there’s no password. The merchant acknowledged the advice and said they would check the instructions.

Status: No confirmed resolution yet. Next steps are to upload/set the favicon in the store’s settings (Theme/Branding) and wait for Google to update the indexed favicon. If changes don’t appear after re-indexing, further troubleshooting of theme settings or site metadata may be needed.

Summarized with AI on January 4. AI used: gpt-5.

Hi I wanted to know how can I remove the shopify logo on my website when I search it in the internet

I added my logo on my branding page but it doesn’t want to work

Hi @Younggamer

Make sure you added favicon for your store. After that, it will take a tile for google index and appear your favicon instead shopify logo.

Can I ask what is a favicon and where can I get it?

Hi @Younggamer

Favicon same as your logo. You can learn more from here

https://help.shopify.com/en/manual/online-store/images/add-favicon

1 Like

Hey @Younggamer

Could you please provide your Store URL and, if applicable, the Password too? Your cooperation is greatly appreciated!

Best Regards,
Moeed

https://whitehouseonline.co.za/

It’s does not have a password

Thank you let me check it out

1 Like

Hi there, @Younggamer .

I believe what you’re referring to is the store’s favicon, as mentioned by @Dan-From-Ryviu . We have detailed instructions on changing this here. Thank you!

Hello. My name is Justin, and I have a Shopify store that uses Printful POD to sell OC (original character) anime and Japanese apparel. I would like to have some constructive feedback on my Shopify store before I get started on creating ads. I have this store for about 5 years now, but I want to see if there are some changes I need to make before I get started on creating TikTok ads and marketing from there.

If you want to do a constructive feedback on my Shopify store, you can ONLY do it from the comment section below. Plus, I am not looking for any help on marketing at the moment since I am going to make some final preparations for the website. I just need some feedback on the entire store, and some suggestions on what to do and where can I fix those challenges (either apps from inside Shopify or websites outside of Shopify)

Jay Japan| Home Page

With TikTok, since I am doing something original that’s exclusive for my store, is there any tips or advice I can use to market my store since I am not using popular anime series?