https://postimg.cc/9rRXvySN As you can see here for some reason i have a free trial banner from shopify on my store has anyone any idea how can i fix this or where could i found the code ?
Topic summary
A Shopify “free trial” banner is appearing on a live storefront, and the store owner wants to remove it or locate the code responsible. An image link was provided to show the banner.
One community member suggested the banner is visible only to admins and not to customers, advising a check in an incognito/private window. Incognito refers to a private browsing mode that typically prevents logged-in/admin status from influencing what is shown.
The store owner reports the banner remains visible across incognito sessions, on another PC without admin access, and on mobile data (different IP), indicating it is public. They offered to share the store URL for verification.
A support representative requested the store URL to reproduce the issue and investigate further. Status: unresolved and pending review of the provided URL; no fix or cause identified yet.
this will be only show for you or admin, your customer would not see this. You can check on incognito window.
Thanks
even on incognito , even from other pc without admin , even on data mobile ( completely other ip ) still is visible if you want i can give you a link and see it for yourself .
Hi there, @Valeriu !
Thank you for your post, I’m happy to look into this with you. Could you share your URL with me here? I’ll check if I get the same message and try to get to the bottom of it.
I look forward to helping you out!