How can I remove the pop-up form on the Debut theme?

Topic summary

A user wants to remove an unwanted pop-up that appears when their Debut theme store loads. An attached screenshot shows the specific pop-up in question.

Proposed Solutions:

  1. App-based pop-up: One responder suggests the pop-up may be generated by an app, recommending the user disable or delete the app to automatically remove it.

  2. CSS solution: After the store URL was shared, one expert provides CSS code to hide the pop-up by adding display rules to the theme.scss.liquid file in the Assets folder.

  3. JavaScript solution: Another expert offers JavaScript code to be inserted in the theme.liquid file above the closing tag.

Status: Multiple solutions have been provided but no confirmation yet on which approach successfully resolved the issue. The discussion remains open pending user feedback on implementation.

Summarized with AI on November 19. AI used: claude-sonnet-4-5-20250929.

Hi, I would like to remove the pop-up when the page loads that was previously included. Currently using the Debut theme.

Please see image attached as reference.

Any help would be appreciated thanks!

1 Like

Hey @TGM_SG
Kindly share your Store URL and Password if enabled

@TGM_SG i think you’re using app for the popup just you need to disable or delete so, popup automatically removed itself.

Hello There,

Please share your store URL and password.
So that I will check and let you know the exact solution here.

Hello @TGM_SG

Please provide your store URL and, if it is password protected, please share the password so I can review it and provide a solution.

Thanks everyone for offering to help, here’s the URL:

https://www.thegoodsmatrix.com/

Thanks!

Hey @TGM_SG

Follow these Steps:

  1. Go to Online Store
  2. Edit Code
  3. Find theme.liquid file
  4. Add the following code in the bottom of the file above tag.

If I managed to help you then, don’t forget to Like it and Mark it as Solution!

Best Regards,
Moeed

hello @Moeed

You can try this code: it will be helpful to you

Go to the Online Store->Theme->Edit code->Assets->theme.scss.css>Add this code at the bottom.

.proof-factor-cb-overlay *[data-v-dd1fd830] {
    display: none !important;
}