i found it was in the theme settings pretty silly of me ![]()
Topic summary
A merchant encountered a recurring discount pop-up on their Shopify store and sought help removing it. Initial troubleshooting ruled out third-party apps as the cause.
Resolution:
The pop-up was built into the Booster Premium theme itself and was successfully disabled through the theme settings in the theme editor.
Related Issues:
Several other merchants joined the thread with similar pop-up problems:
- One user has a country selector pop-up (likely from the Geolocation app)
- Another seeks to add a Mailchimp pop-up offering 10% off to new subscribers with auto-generated codes
- A merchant using the Canopy theme has an uneditable floating banner about free shipping that appears over the footer
- One user shared a screenshot of a persistent pop-up they cannot remove through theme or general settings
The support representative provided troubleshooting steps including checking installed apps, reviewing theme-specific features, and contacting theme developers when needed. Additional store optimization suggestions were offered, such as using announcement bars instead of pop-ups and fixing incomplete page sections.