How can I remove the recurring discount pop up from my online store?

Topic summary

A merchant encountered a recurring discount pop-up on their Shopify store and sought help removing it. Initial troubleshooting ruled out third-party apps as the cause.

Resolution:
The pop-up was built into the Booster Premium theme itself and was successfully disabled through the theme settings in the theme editor.

Related Issues:
Several other merchants joined the thread with similar pop-up problems:

  • One user has a country selector pop-up (likely from the Geolocation app)
  • Another seeks to add a Mailchimp pop-up offering 10% off to new subscribers with auto-generated codes
  • A merchant using the Canopy theme has an uneditable floating banner about free shipping that appears over the footer
  • One user shared a screenshot of a persistent pop-up they cannot remove through theme or general settings

The support representative provided troubleshooting steps including checking installed apps, reviewing theme-specific features, and contacting theme developers when needed. Additional store optimization suggestions were offered, such as using announcement bars instead of pop-ups and fixing incomplete page sections.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

i found it was in the theme settings pretty silly of me :face_with_tongue: