Some products have the option of choosing where they want to get product from, even after I edit the options, the option of shipping from the United States remains, I’d love to know how to change it to make it look like the second picture.
Hi, @arad314 !
Julie, here from Shopify Support.
Are you sourcing your products from Oberlo? If so, the “Ships From” options are typically imported from Oberlo as variants. While the “Ships From” variants can technically be removed from the product by deleting the variants within the Products section of Shopify, at least one variant has to be left in that section in order for the product to remain in sync with Oberlo.
In your case, if you’d like to sell the product that ships from the United States, then you’ll just need to delete the variant for the other “Ships From” location(s). This will leave you with one variant option, which would be the one that ships from the United States and this variant will still be in sync with Oberlo. However, if you don’t want your customers to see where the items are shipped from, you can change “Ships From” variant values. For example, you can change the title of the variant from “Ships from” to “Collection”, and the option “United States” to “2019”. This is a great workaround for removing the" Ships From" variant while still ensuring that your products are in sync.
Oberlo also has a help doc on how to remove the “Ships From” option I recommend checking out. This help doc includes a few screenshots and further explains how you can use this workaround by editing your product variants.
Let me know if you have any further questions.
Sorry for Resurecting the thread,
in your case, if you’d like to sell the product that ships from the United States, then you’ll just need to delete the variant for the other “Ships From” location(s). This will leave you with one variant option, which would be the one that ships from the United States and this variant will still be in sync with Oberlo. However, if you don’t want your customers to see where the items are shipped from, you can change “Ships From” variant values. For example, you can change the title of the variant from “Ships from” to “Collection”, and the option “United States” to “2019”. This is a great workaround for removing the" Ships From" variant while still ensuring that your products are in sync.
is this per-product or all products?
if per-product can it be done in bulk?
Hey, Ben! No need to apologize; I’m always happy to help.
If you have several products with multiple “Ships From” options, then the process outlined above will need to be done for each product. You can choose to delete these variants in bulk, however, but just keep in mind that at least one variant has to be left in that section in order for the product to remain in sync with Oberlo.
While it’s possible to delete variants in bulk, editing product options and editing variant details needs to be done on a per-product level. This can be pretty time consuming if you have a lot of products, so instead, you could choose to export your products as a CSV file, make the appropriate edits, then import the products once again. Alternatively, apps like Bulk Product Editor & Sync or Bulk Product Edit & CSV Import will also allow you to delete and edit variants in bulk.
Do you have a lot of products with multiple “Ships From” variants that you are wanting to delete? If you are deleting the other variants, do you plan on also renaming the remaining variant?
hi is there no way to remove ship from displayed on the website.
For instance if the only way to get a product delivered to the United states you would normally have to select ship from United states. Is there away to remove all shipfrom options displayed on the website?
Hey, @Nicky8 !
In order for your products to remain in sync with Oberlo, you will need to keep the “Ships from” variant. To change the way it’s displayed on your website, however, you can simply edit the text for the “Ships From” variant values. For example, you can change the title of the variant from “Ships from” to “Collection”, and the option “United States” to “2019”. This is a great workaround for removing the “Ships From” variant while still ensuring that your products are in sync.
Did you get a chance to review Oberlo’s help doc on how to remove the “Ships From” option I shared above? This will walk you through the process!
Let me know if you’re running into any troubles.
Hi there, on the same topic, can I define a default ? I renamed the variant to 1.United States and 2.China, however it still shows 2.China as the default and customers in the US miss it and order from China.
Thanks
Hey, @SupportActivity .
Great question. The default variant is typically the first variant listed in the Variants section in your product details. In this case, it sounds like your variant options may just need some rearranging.
From your Shopify admin, let’s head on over to Products > All products and select one of the the products whose default variant you’d like to change. Taking a look at the Variants section, is 2.China listed above 1.United States? If so, then you’ll just want to change the display order of these options.
You can do this by simply selecting the Reorder variants option and dragging 1.United States above 2.China. Once that’s done, you should then see the default variant switch to 1.United States on the product page in your online store.
Let me know how that goes!
Hi there,
Nice reading about the importance of keeping atleast one variant shipped from. But i dont see other dropshipper keep any ship from opton on the site. So how do they track further?
Hey, @Thriveshoppe .
Great question. It’s worth noting that not all AliExpress products include a “Ships from” variant. Instead, only products that ship from multiple warehouses will have this option.
If you aren’t seeing these variants on other dropshipping stores, then there’s a good chance that either the product is shipped from a single warehouse, or the merchant may have renamed their variants as per the instructions outlined this Oberlo help doc.
I hope that clears things up!
Thank you Julie. It is good now.
Hi Julie
Having reading the whole topic, is this correct that if I don’t use Oberlo then the shipping from variant will not be shown?
Thank you
Hey, @Yonas !
Thanks for joining in on the conversation.
While I can’t speak to any third-party dropshipping apps, the “Ships from” variant is generally only added to products that are imported from AliExpress to Shopify using Oberlo. This is why Oberlo has a help doc specifically on this topic. It’s also worth noting that this variant only appears on products that ship from multiple warehouses. This means that if the supplier is only shipping their product from a single location, then the product won’t have a “Ships from” variant.
Are you noticing the “Ships from” variant appearing after importing products from a different dropshipping app?
@Julie Thanks for the workarounds mentioned in this thread.
You mentioned earlier to change Ship From to Collections and then rename all variants to 2019. Why not change all variants shipping locations to one location?
This will surely remove the Ships From dropdown from the store while keeping the list of all fulfilment locations and keeping in sync with Oberlo. When a customer then places an order, it should then allow the store owner to choose which fulfilment centre to procure the product from right? SKU normally contains the location also so there shouldn’t be any mix up.
I haven’t tested this out myself but what I was thinking is to list the shipping locations in the product description, if the customer is from one of these locations then the store owner can select the most appropriate location to ship it from.
For me it is about having the best experience for the customer and to avoid passing on custom or VAT charges e.g. if a customer is from Europe, the product should come from an EU warehouse
Thanks
Hello,
I’m also curious about this topic. I was researching and reading about this topic. I was thinking somehow combine those options or remove it at all. And everywhere the answer is the same it will lose sync with Oberlo, but whats then?
I understand it won’t be able to put in all details automatically but can I do it my self?
Thank you!
No problem, @magic_uk .
However you’d like to handle the “Ships From” variant really depends on your business and the types of products you sell; in some cases, it might make more sense to rename your variants (“2019” is merely a suggestion that was outlined in a previous version of Oberlo’s help doc and might not work well for your products). In other cases, simply removing all “Ships From” variants aside from one may work better.
Oberlo’s help doc breaks these two suggestions down simply:
- Leave only one “Ships From” option to target customers from a specific country the product is shipped from.
- Rename “Ships From” variant and its options to hide the origin country from your customers and to make it suitable for customers worldwide.
In theory, adding the shipping locations to the product descriptions and selecting the most appropriate variant when fulfilling the order would work. However, this would result in a manual fulfillment process since you will likely need to choose a different variant that is associated with where the customer is located. Whether you choose this method is completely up to you, but keep in mind that you need to have at least one variant that remains synced with Oberlo. If you decide to go this route, I suggest placing a test order so you can get a feel for the fulfillment process and see if it’s a viable solution.
I’m curious to know how you end up handling these variants!
Hey, @buddycare !
To handle the “Ships From” variant, it’s recommended that you choose one of the following options:
- Leave only one “Ships From” option to target customers from a specific country the product is shipped from.
- Rename “Ships From” variant and its options to hide the origin country from your customers and to make it suitable for customers worldwide.
Neither of these options will break the sync with Oberlo, as at least one variant will remain synced with the app, making it much easier to automatically fulfill orders.
Are you able to elaborate on what you mean by combining these options? Which of the above methods do you think will work best for you?
Hi there,
I am really puzzled on how to tackle this issue.
Reading above and following Oberlo and shopify approach in renaming China to 2019 or other values, I notice it is not possible from shopify interface directly.
I can easily change “Ship To”, but not the actual option value “China”. If I do it outside of shopify by altering just that product field, I just realized I lose the stock sync with Oberlo /aliexpress.
I did not even whent further to check if fulfillment is possible. Losing stock sync is already a big issue.
I am really surprised to see many other stores manage to hide it. Not sure how.. And they got so many products that seems impossible not to get into this problem.
Why not give the shop owner the option to hide it and maybe manually select the warehouse location from the variant when doing the fulfillment? I would be happy to manually select it based on order address … Just not to show it to customers…
Anyone can please help?
Thank you
Hi, @vva11 !
I see this is your first post; welcome to the Shopify Community!
So, in your case, I would recommend deleting all variants aside from one. Once that’s done, you can then rename that particular variant to whatever you like. Because each variant is associated with a unique product ID, simply renaming it will not break the sync with Oberlo. You can rename your variant directly within your Shopify admin, following the instructions from this help doc:
- From your Shopify admin, go to Products.
- Select a specific product and go to the Variants section.
- Click More options and then Edit options.
- Rename the title of Ships From variant to Ship To.
- Click Edit Variants and then Edit option values.
- Rename China option to Outside US, and United States to Within US.
Of course, you can rename your variant title and option to whatever you like; the options listed above are merely suggestions. But rest assured, renaming your variants within Shopify will not break the connection with Oberlo, so you should be able to fulfill orders as per usual.
I recommend giving this a shot and placing a test order to ensure that your products are still synced. Let me know how that goes!
Did anyone solve this?
I am puzzled as well.
It’s not just Oberlo but the same scenario is replicated if you are using any other fullfilment App such as Dsers or Importify.
I was wondering too how dropshippers manage this one. I know some of them use personal agents or either pick products which are sent from China only so you don’t have to deal with the ships from variant. But this sounds limiting to me.
I know that we can edit the variant’s text into anything else. Problem is when a U.S. customer picks “Outside of U.S.”, that’s when the problems come cause that’s going to mess everything up
Any suggestions?