Hello everyone,
I’m having a trouble removing this random text that I highlighted in the photo below. I added a custom font “Airnt” in the code? Can anyone please help me?
Thanks a lot!
Topic summary
A user is trying to remove unwanted text appearing in their Shopify store footer after adding a custom font called “Airnt”. The store uses the Concept theme.
Suggested Solutions:
- Navigate to Online Store > Themes > Edit code
- Locate and open the
footer.liquidfile - Search for and delete the problematic code line
- Use CTRL+F to find the exact text by copying it from the homepage
Key Challenge:
The user has limited coding/web development knowledge and cannot locate the specific code causing the issue.
Next Steps:
- Multiple support representatives offered to access the store as collaborators to help identify and remove the code
- One supporter requested checking for error code under the
</body>tag - Email addresses were exchanged for collaboration access
Status: Ongoing troubleshooting with community assistance offered but not yet resolved.
1 Like
Go to your Online Store > Themes > Edit code > open theme.liquid or footer.liquid file, find and remove that code.
This is Richard from PageFly - Shopify Page Builder App
Hi @Hamouda_Baccar The reason is that your footer.liquid file has this extra line. Go to the footer.liquid file to delete it or edit it to the correct structure.
Hope my solution will help you resolve the issue.
Best regards,
Richard | PageFly
I have searched for it in the code but couldn’t find it. Is there a specific line I can look for to find it? btw, I know so little about coding and web development.
Example:
The steps are as follows:
If you are not familiar with the code, i can help you with it. So I need to access your store as a collaborator if possible.
May I know the name of the theme you are using now? If possible, could you please share your store URL?
Thank you!
Best,
Daisy - Avada Support Team.
Hello @Hamouda_Baccar
To fix this issue, you’ll need to access the theme code for your Shopify website. You can do this by navigating to the “Themes” section of your Shopify admin panel, and then clicking on the “Actions” button for the theme that you want to edit. From there, you can select the “Edit code” option.
You can remove that piece of code from the file and then save the changes. It’s always a good idea to create a backup of your theme code before making any changes, just in case something goes wrong.
Another way would be to copy the code that has been showing on your homepage, go to the theme code and CLTR F (To find) and paste the code there, it will automatically take you to where you wrote it - you can delete it then.
Hope this helps!
The theme is called Concept and the shop is https://sublimation.la/
I’ll try to add you in once I clock in. Please what’s your email? Also thanks a lot for trying to help
Thank you for sharing it.
Please help me open your theme > edit code and see if the code under tag as the screenshot below shows up on your theme.
If the error code is showing up there, then please remove it. If not, please share with me the screenshot from your end.
Looking forward to hearing from you soon. Thank you!
Best,
Daisy - Avada Support Team.
My email: lliushuaicc@shinetechsoftware.com