How can I remove unwanted text boxes from product pages?

Store Design
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1

My site is due to go live tomorrow, but I have an issue that I’m having difficulty resolving. When viewing any individual product, the page has a couple of unwanted text boxes underneath (prompting me to add media and information that is already there). How can I delete these? I am using the Dawn template. Many thanks to anyone who can help.

1 Like
2

Hello @TabbyCat

Can you give me your page URL( with pass if your store password is enabled) so I can check it for you?

Kind & Best regards,
GemPages Support Team

3

Many thanks, it is stationeryhaven.com

4

Thank you, it is www.stationeryhaven.com

5

Hello @TabbyCat

I don’t see unwanted text on product pages.

Can you give me a screenshot of its location?

I think we can add code to hide or find a setting to hide these text boxes.

Kind & Best regards,
GemPages Support Team

6

Thanks, it is when you click to view the details of each individual product. I attach an example as best I can, as I’m unfamiliar with most of the files supported here.

7

I am having the exact same issue. How do I fix it on my website?