My shopify domain got expired even after enabling auto-renew option. I want to renew it as soon as possible. How can I do that? Please help me.
Hi @SamratNandi86 ,
If you are in India and using your any of any bank account or Card that bank lies in India that recurring payment will not work as per RBI’s guideline. You need to make the payment please check if you have got any notification for that or try turning off the Auto renewal and pay for the domain manually there.
Hi, @SamratNandi86 !
Thanks for posting in the Shopify Community. If your domain subscription expires, and you want to keep using your domain, then you have 40 days to contact Shopify Support to renew it. You can find more details in this help document.
To contact Shopify Support, head over to the Help Center and enter the details of your issue into the chat assistant. You’ll be prompted to connect with a Support Advisor, or you can click “I still need help” to be connected.
Let me know if you have any other questions and I’d be happy to help!