Hi community,
I have a question regarding the Shopify review app.
Is there a way to ask customers to review their order in my conformation e-mail?
I use Shopify reviews and would like to continue to use it.
Is there some coding possible to redirect the customer to the product page of the highest product in value?
Or all products that have been bought?
website: www.biervaneigenbodem.nl
Looking forward to hear from you.
Kind regards,
Wouter vd Meer
Hi @WoutervdMeer
Do you mean the confirmation email? You can edit its code in your Shopify Admin > Notifications > Order Confirmation, and probably be able to add links to the product page review section of each of the products with a variable line.url
Not sure if it’d be possible to have an only link for the most valuable product though.
Yet, are you sure you want to ask for reviews in the confirmation email? In my opinion it’d be risky to ask for reviews when products are not yet delivered.
I know you’d rather continue using Shopify Reviews but there are other review apps out there that will help you sending email review requests for each of the products in the order, and will send them some time after the order has been placed to make sure the products have been received already.
Hi @WoutervdMeer
Do you mean the confirmation email? You can edit its code at ShopifyAdmin>Settings>Notifications>OrderConfirmation and should be able to include links to the product page review section of each of the products in the order with a variable line.url
Not sure you can have only one link for the most valuable product though
Yet, are you sure you want to be requesting for reviews in the confirmation email? I’d say it’s risky to be asking for reviews before the products are delivered.
I know that you’d rather keep using Shopify reviews but there are other review apps out there that will let you send email review requests for each of the products in the order, and will send them some time after the order has been placed to make sure the products have been delivered already