How can I require customers to upload a license at checkout?

Hi

I need my customers to email their licence before I can complete their order. Sometimes it can take time for them to do this and delays the order process. Is there a way I can get them to do a compulsory upload in the checkout before they can place their order?

Hi @NiallKav ,

I’d like to suggest a solution that involves adding a file upload option to the product page using the Easify Product Options app. Here’s a quick guide on how you can do it :hugs: :

  • Create a New Option Set: Once the app is installed, create a new option set:

  • Add the File Upload Option: Within your new option set, add the File upload option type. You can customize it by making it required, specifying allowed file types, and setting a maximum file size for uploads.

  • Select Relevant Products: Choose the specific products to which you want to add the file upload option.

The great thing about this app is its user-friendliness. It takes just a few minutes to set up :raising_hands: . If you encounter any issues during setup, just let me know or reach out to the Easify team via the in-app live chat.